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Frequently asked Questions:
1. “I’m worried about re-occurring spots and rapid re-soiling.”
So are we! Our cleaning process is specifically designed to avoid the problem of
premature re-soiling. We have effectively divided our system into a clean-and-rinse
process that not only removes soil but also detergent residue at the same time.
2. “How long will it take to dry?”
Most carpets will dry in two to six hours. But you can walk on it as soon as we're done. I wouldn't throw a party or anything but normal traffic won't hurt it. Just be careful not to slip when going from damp carpet onto a hard surface.
3. “How does your process compare to the ‘Dry-Cleaning’ companies?”
We have invested in the best equipment that money can buy. The power of a truck-mounted
unit provides deep cleaning that cannot be matched by other types of
machinery. If you have spotting and high-traffic areas, then you need the power of
our modern, advanced and professionally operated cleaning unit.
4. “Who will clean my carpets?”
Superior Clean is not one of the mega carpet cleaning companies nor is it a
franchise operation. Instead, we are a small, local and well-equipped organization
that is building its reputation one satisfied customer at a time. Each cleaner knows
the value and power of a satisfied customer. Every job is our best work.
5. How long will it take to do the job?
Normally 1 1/2 to 2 1/2 hours depending on the size of the house.
6. What kind of chemicals do you use?
We use top-of-the-line cleaning products consistent with industry standards and manufacturers recommendations. Our products are environmentally friendly, and OSHA and EPA compliant.
7. What furniture do you move?
We move things like sofas, tables and chairs. We don't move dressers, beds, china cabinets, electronics, pianos and such. All we ask is that you remove breakables and knickknacks from the furniture you want moved.
8. Will the price change?
When you call for an estimate we ask a series of questions which will help detect any conditions which may involve an extra charge. These charges are standard in the industry. The difference is we let you know up front what to expect. The choice is still yours. No hassel guaranteed.
9. Do fabric protectors really work?
Fabric protectors won't prevent your carpet from getting dirty. Their purpose is to protect your carpet from permanent stains and prolong the life of the fabric, which they do very well if properly applied.
10. How do you treat pet stains and odor?
Because dogs and cats don't sweat, their urine contains alkaline salts which absorb moisture out of the air. Thus, pet urine never really dries. It becomes a feeding ground for bacteria which causes odor, staining and discoloration. Minor conditions can be handled with a combination of germicidal and enzyme surface treatments, and enzyme injections into the padding. Major conditions usually require pad replacement and floor treatment in addition to treating the carpet.
Call for further information or a free estimate.
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Orange County Service listing:
Aliso Viejo -
Anaheim -
Brea -
Buena Park -
Costa Mesa -
Cypress -
Dana Point -
Fountain Valley -
Fullerton -
Garden Grove -
Huntington Beach -
Irvine -
Laguna Beach -
Laguna Hills -
Laguna Niguel -
Laguna Woods -
La Habra -
Lake Forest -
La Palma -
Los Alamitos -
Mission Viejo -
Newport Beach -
Orange -
Placentia -
Rancho Santa Margarita -
San Clemente -
San Juan Capistrano -
San Juan Capistrano -
Seal Beach -
Stanton -
Tustin -
Villa Park -
Westminster -
Yorba Linda
We would love to hear some of your feedback, to help us better serve.
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